Soft-communicative skills in an EFL post-pandemic class: a holistic approach.

Abstract

The present document presents the report of an action research project which attempted to describe the impact of a set of activities designed under the principles of the Holistic Approach with the objective of improving Soft Communicative Skills in an EFL post-pandemic class. The participants of this study were tenth/eleventh-grade students between 15-17 years old from a public school located in Bogotá, Colombia. The diagnostic period evidenced a lack of soft-communicative skills and speaking skills in relation to the use of English as a foreign language. That is why, the Holistic approach is proposed as the core path to improve these issues, focusing on the student as a whole. Questionnaires, field notes, artifacts, and interviews were used to collect data during the interventions and the triangulation method was utilized to analyze the effectiveness of this approach to help pupils develop both soft-communicative skills and speaking skills in a meaningful way.